Privacy Policy

Fair Processing Notice

This notice explains what information I collect, when I collect it and how I use this. During the course of

our activities, I will process personal data (which may be held on paper, electronically, or otherwise)

about you and I recognise the need to treat it in an appropriate and lawful manner. The purpose of this

notice is to make you aware of how I will handle your information.

Who am I?

Kalpesh Chudasama, 26 The Hornet, Chichester, West Sussex, PO19 7BB.

I take the issue of security and data protection very seriously and strictly adhere to guidelines published

in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018,

together with any domestic laws subsequently enacted.

I am the data controller of any personal data that you provide to us.

Any questions relating to this notice and our privacy practices should be sent to Kalpesh Chudasama,

26 The Hornet, Chichester, West Sussex, PO19 7BB or emailed to: brightfutureslettings@gmail.com

How I collect information from you and what information I collect

I collect information about you:

● From your application for accommodation

● From your use of the NRLA Forms downloaded and completed from the NRLA website (including but not

limited to creating tenancy agreements, guarantor agreements, or notice).

I collect the following information about you:

● Tenant name, e-mail address, telephone number Date of Birth, address (including any previous

addresses), marital status, National Insurance Number, nationality, next of kin, name of university or

college where you are studying (if applicable), the name of friends that you are staying with (if

applicable);

● Guarantor name, e-mail address, telephone number, Date of Birth, address (including any previous

addresses), marital status, National Insurance Number, nationality, next of kin (if applicable);

●Property address; term, rent, deposit, utility and service responsibilities;

● The employment status of tenants and/or guarantors, address, contact details (including email, phone

and fax numbers) of the employer/accountant, payroll numbers, length of employment, salary

information (including any regular overtime or commission), and any other income received;

●Bank account details of the tenant, including account number and sort code, and any hire

purchase/loan agreements/credit cards or store cards that you have; and

●Any welfare benefits that you may be eligible for, or are currently on.

Why I need this information about you and how it will be used

I need your information and will use your information:

● to undertake and perform our obligations and duties to you in accordance with the terms of our

contract with you;

● to enable us to supply you with the services and information which you have requested;

● to help you to manage your tenancy;

● to carry out due diligence on any prospective tenant, including whether there is any money

judgements against them, or any history of bankruptcy or insolvency;

● to analyse the information we collect so that we can administer, support and improve and develop our

business and the services we offer;

● to contact you in order to send you details of any changes to our supplies which may affect you; and

● for all other purposes consistent with the proper performance of our operations and business.

Sharing of Your Information

The information you provide to me will be treated by me as confidential.

I may disclose your information to other third parties who act for us for the purposes set out in this

notice or for purposes approved by you, including the following:

● If I enter into a joint venture with or merged with a business entity, your information may be disclosed

to our new business partners or owners;

● To carry out due diligence on you as a prospective tenant/ guarantor, including but not limited to the

carrying out of affordability checks, due diligence checks and the obtaining of references from relevant

parties, whose data you have provided;

● If you request so, your information shall be disclosed in order to determine if there are any money

judgements against you, as the prospective tenant/guarantor, or to determine if they have a history of

bankruptcy or insolvency;

● If you are unable to make payments under your tenancy, your information may be disclosed to any

relevant party assisting in the recovery of this debt or the tracing of you as a tenant; and

● In the creation, renewal or termination of the tenancy, your information will be disclosed to the relevant

local authority, tenancy deposit scheme administrator, service/utility provider, freeholder, factor, facilities

manager or any other relevant person or organisation in connection with this.

Unless required to do so by law, I will not otherwise share, sell or distribute any of the information you

provide to me without your consent.

Security

When you give me information I take steps to make sure that your personal information is kept secure

and safe in a locked cabinet and the premises is monitored by a response alarm system. Any

information kept on an electronics device will be password and firewall protected.

How long I will keep your information

I review my data retention periods regularly and will only hold your personal data for as

long as is necessary for the relevant activity, or as required by law (I may be legally

required to hold some types of information), or as set out in any relevant contract I have

with you.

Your Rights

You have the right at any time to:

● ask for a copy of the information about you held by me in my records;

● require me to correct any inaccuracies in your information;

● make a request to me to delete what personal data of yours I hold; and

● object to receiving any marketing communications from me.

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If you would like to exercise any of your rights above please contact me at

brightfutureslettings@gmail.com or via our WhatsApp group or any other form of electronic group

chat set up at the start of the tenancy.

Should you wish to complain about the use of your information, I would ask that you contact me to

resolve this matter in the first instance. You also have the right to complain to the Information

Commissioner’s Office in relation to my use of your information. The Information Commissioner’s

contact details are noted below:

England:

Information Commissioner's Office

Wycliffe House, Water Lane

Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113

Email: casework@ico.org.uk

The accuracy of your information is important to me - please help me/ us keep my/ our records updated

by informing me/ us of any changes to your email address and other contact details.